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Frequently Asked Questions

The GCMS notes are issued under the Canadian federal law called Access to Information and Privacy Act (ATIP) and provide valuable information on the current status and future processing of your application.

GCMS (Global Case Management System) is the new integrated electronic data processing system used by Immigration, Refugees and Citizenship Canada (IRCC) to process immigration and citizenship applications. GCMS is a single integrated software system designed to process applications both inside Canada and outside and it has replaced the old systems CAIPS (Computer Assisted Immigration Processing System) and FOSS (Field Operational Support System) that were used before 2010.

A Canadian Citizen, a Permanent Resident or a qualified person/organization can make a request on your behalf.

GCMS will have the details of the point’s calculations, immigration officer’s notes, program assistant’s notes, details of the processing stages.

Please note that the details in your file will depend on your individual circumstances and the stage of processing.

A CAIPS/GCMS file can still be requested even if you do not have file number with your other credentials.

Normally, it takes 30 working days but it may vary depending upon the workload or unforeseen circumstances which may cause delay.

No, it does not, but obtaining notes can help you get a chance to remove shortcoming in your file.

If we have processed your case, there would be no refund. Refunds cannot also be issued in case of processing delays caused by circumstances and factors beyond our control, including but not limited to that resulting directly or indirectly from pandemic, natural disaster(s), strikes, civil disturbances, government restrictions or regulations and Act(s) of God.

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